Constant change is a fact of life in today’s world. Changes in technology, communications, globalization, business structures, organizational cultures, and personal changes are enough to keep every person and organization busy.
However, there is more to successful change than the accomplishment of the latest situational change or initiative. There is a clear difference between “change” and “transition.” Change is a movement in an external or situational event. It can occur instantly or in a brief period of time. It can even be mandated.
Transition, however, is an internal psychological process. It is a three-phased period of personal and or organizational adjustment.
The three phases of transition require different time periods for different people depending on several factors.
1. Learning
history. Everyone has had different experiences in life,
some of which were personally traumatic. This develops
certain sensitivities which may impact the speed with
which a person can make a transition.
2. Perceived
magnitude of the loss. The key word here is
“perceived.” People attach meaning to certain external
losses, and the symbolic meaning that they attach to it
will have everything to do with how big it feels to
them.
3.
Opportunities to deal honestly with the losses. When the
impact of losses is swept under the rug and people are
not given opportunities to deal with the losses, the
pain and anger tends to go underground. It then
surfaces in indirect ways throughout the organization.
4. Personal
coping style of avoidance. Even when given opportunities
to discuss the negative impact of change, some have the
personal habit of avoiding facing painful events or
information. These people have developed a personal
defense system in which they try to ignore things in
hopes that they will go away. Unfortunately, this
usually does not work when major change is in process.
5.
Effectiveness of personal coping skills. The degree of a
person’s self-confidence and/or tendencies to experience
depression and anxiety will also impact the length of
time transition takes.
6. Support
systems. Another key factor in the ability of
individuals to move through change is the support they
feel. The strength of connections within the
organization, along with support from friends, from
family, or “from the world” will impact how long it
takes them to move through a transition process.
7. Perceived
alternatives. Changes in which the people perceive they
have no control or choice are more difficult to accept.
This is particularly true when the change is unwelcome
and when it takes away valued experiences or goals.
8. Purpose.
People who have a strong sense of purpose are more
resilient during change. It is this sense of purpose
that guides them and directs them through changing and
stressful circumstances. They are more able to maintain
a confidence that their lives will be productive in the
future. They know that, despite setbacks, they will
find ways within the new situation to live out “what
they are on earth for.”
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